HMT Staff Intranet

HMT TEAM RESOURCES AREA

• 1. CUSTOMER PROFILING SMARTSHEET
• 2. WEEKLY REPS REPORT
• 3. NEW DEALER SETUP
• 4. NON CONFORMANCE REPORT
• 5. COURIER NON-CONFORMANCE FORM
• 6. MARKETING REQUEST
• 7. SCOTLAND REMOTE AREA MAP
• 8. EXPENSES CLAIM 
• 9. REQUISITION FORM
• 10. NEW SALES LEAD 
• 11. SALES REP AREAS
• 12. REQUEST FOR NEW DEMO ASSET
• 13. DISPOSAL OF REPS DEMO ASSET
• 14. INTERNAL PRODUCT INVESTIGATION REPORT
• 15. OFFICE RETURNS TO WAREHOUSE FORM
• 16. DEFAULT CARRIER DOCUMENT

 CUSTOMER SERVICE PROCEDURES

• CUSTOMER RETURNS PROCESS
• REPAIRS PROCESS
• HIRE PROCEDURE
• SITE DELIVERIES BEST PRACTICE

OPERATIONS PROCEDURES 

REGISTER NEW HIRE ASSET TO FAR

HIRE ASSET ADDITION PROCESS

SEA FREIGHT & IMPORT PROCESS

ULTRA COATING PROCESS

CREATING OR AMENDING AN ORDERWISE VARIANT CHECKLIST